Store and product terminologies

Click on products tab in dashboard then, click the ‘add new’ button as seen in the screen shot below. There are filters which are used in sorting out your products; All, published, draft, pending and archived products

  • Published products have already been approved and it can be viewed in the store
  • Draft are yet to be published but the vendors have started indexing the product details
  • Pending products have already been submitted to the admin for approval but are yet to be approved
  • Archived products have been approved but are not available or have been sold out, not be in stock or is no longer sold by vendor, hence they are kept in archive

 

 

ADDING AND MANAGING PRODUCTS

Adding a product

Before adding your first product, let’s get familiar with how product categories, tags, and attributes work.

 

Product Categories

Product categories and tags work in much the same way as normal categories and tags you have They can be created, edited, and selected at any time. This can be done when you first create a product or come back and edit it or the category/tag specifically.

 

Attributes

These can be added per product, or you can set up global attributes for the entire store to use).

 

Product Types

When you click on the add new button, it takes you to a page where you can add products

We have different types of products which are explained briefly below:

Simple – covers the vast majority of any products you may sell. Simple products are shipped and have no options. For example, a book.

Grouped – a collection of related products that can be purchased individually and only consist of simple products. For example, a set of six drinking glasses.

Virtual – one that doesn’t require shipping. For example, a service. Enabling this, disables all shipping related fields such as shipping dimensions

Downloadable – activates additional fields where you can provide a downloadable file. After a successful purchase, customers are given a downloadable file as a link in the order notification email. This is suitable, for example, for a digital album, PDF magazine, or photo.

Variable – a product with variations, each of which may have a different SKU, price, stock option, etc. For example, a t-shirt available in different colors and/or sizes.

 

ADDING A SIMPLE PRODUCT

  1. Go to your dashboard> Products > Add New.
  2. Enter a product Title and Description.

Product data

The Product Data box is where the majority of important data is added for your products.

 

GENERAL SECTION

  • Price
    • Regular Price – Item’s normal/regular price
    • Sale Price – Item’s discounted price that can then be scheduled for certain date ranges. The sale expires at 11:59pm of the specified end date

 

For Sales products, you can schedule a timeline that the product would be sold at the sales price, after that product goes back to its original price

PRODUCT SHORT DESCRIPTION

Add an excerpt. This typically appears next to product imagery on the listing page, and the long description appears in the Product Description tab

 

DESCRIPTION

Enter a detailed description of the products. You can include a table if you want

 

INVENTORY SECTION

The inventory section allows you to manage stock for the product individually and define whether to allow back orders and more. It enables you to sell products and allow customers to add them to the cart to buy.

WHAT IS SKU (Stock Keeping Unit)

A stock-keeping unit (SKU) is a unique product code consisting of letters and numbers that allow vendors to automatically identify and track their inventory. For example- CW 101

Vendors are required to input an SKU for each of their products in store so they can be able to identify and track the products

Guidelines for creating an SKU for a product in your store

  • Use the first 2 letters from your store name
  • Leave a space
  • Input numbering starting from 01

For example- If your store name is CWW Stores, the SKU for your first product should be CW 01. The SKU for your second product should be CW 02

PLEASE NOTE: Always ensure that there is a space between the first two letters from your store and the product numbering

 

 

Enable Stock Management must be selected in product inventory settings otherwise, only the ‘Stock status’ option is visible in the Product Data Inventory box.

Options when stock management at product level is enabled.

  • Enter the Stock Quantity.
  • Select whether to Allow Backorders.
  • Low stock threshold – Enter a number upon which you are notified.
  • Tick the Sold Individually box to limit the product to one per order.

 

SHIPPING SECTION

  • Weight – Weight of the item.
  • Dimensions – Length, width and height for the item.
  • Shipping Class – Shipping classes are used by certain shipping methods to group similar products.

 

LINKED PRODUCTS SECTION

Using up-sells and cross-sells, you can cross promote your products. They can be added by searching for a particular product and selecting the product from the dropdown list:

After adding, they are listed in the input field:

Up-sells are displayed on the product details page. These are products that you may wish to encourage users to upgrade, based on the product they are currently viewing. For example, if the user is viewing the coffee product listing page, you may want to display tea kettles on that same page as an up-sell.

Cross-sells are products that are displayed with the cart and related to the user’s cart contents. As an example, if the user adds a Nintendo DS to their cart, you may want to suggest they purchase a spare stylus when they arrive at the cart page.

 

Grouping – Used to make a product part of a grouped product.

 

SEO SECTION

Focus Keywords: Enter keywords related to your products. For example, if your product is a hand bag and is made of genuine leather. You can enter “bags, handbag, genuine leather” as keywords as seen below

 

PRODUCT POLICIES

Under Product policies, you can enter a policy related to your specific product. For example, if you sell shirts. You can enter the size guide

 

ATTRIBUTES SECTION

On the Attributes tab, you can assign details to a product. You will see a select box containing global attribute sets you created

Custom attributes can also be applied by choosing Custom product attribute from the select box. These are added at the product level and won’t be available in layered navigation or other

You can select any colour under the list of colours as seen below

 

You can add attributes if you don’t see any that relates to your product

 

PRODUCT IMAGES

Add a main product image and if you have more images of the products, you can add to the product gallery.

NOTE: ALL VENDORS ARE TO STRICTLY ABIDE BY THE PRODUCT IMAGE GUIDELINES. Click here to view.

Upload product image adhering strictly to the product image guidelines

Click the select button

 

SELECTING A PRODUCT CATEGORY

Ensure you select a product category for the product. Always ensure both main category is selected before selecting sub categories

 

 

ADDING TAGS TO THE PRODUCTS

You can add tag related to the products or to your store so that users can find your store easily with the tags as seen below

You can choose from a  selection of tags that have already been used before and pick one relevant to your store and product

 

DELETING A PRODUCT

To delete a product:

  1. Go to: Store Dashboard > Products.
  2. Find the product you wish to delete.
  3. Hover in the actions area around the Product name and click the delete icon.

BACKORDERS

PLEASE NOTE: BACKORDERS ARE NOT ALLOWED FOR VENDORS

 

SUBMITING PRODUCTS FOR REVIEW

Click the Submit button after entering all required product information.

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